Good to Know

What time should we arrive?

Please arrive at least 30 minutes before your ticket time. This gives you time to park, walk to the Welcome Center, redeem your tickets, and get to the hayride entrance.

Your ticket time is not the time your hayride begins. It’s the time everyone with that ticket time enters the hayride line together.

Do we need to print our tickets?

No. Please have your online ticket ready, and visit our Welcome Center ticket area first to redeem it before heading to the hayride.

What if we arrive late?

We understand that running late can happen, especially with young children. To keep the night on schedule for all our guests, we’ll do our best to get you on a hayride as close to your ticket time as possible. On sold-out nights, this may not be possible, and you may be given a later time.

What if the weather is bad?

Night of Lights will not run in severe rain or high winds. Any weather closures will be posted on our website and Facebook page.

If we close, ticket holders will receive an email from TicketLeap with instructions to rebook a future evening or receive a refund.

Can I get a refund?

All ticket sales are final and non-refundable, except for weather closures.

Do you offer group or senior discounts?

We do not offer group or senior discounts.

Is the hayride covered or heated?

Our hayrides are uncovered and not heated, so please dress warmly for the weather.

What should we wear?

For the best experience, dress warmly in cozy layers, with hats and gloves, especially for small children. Boots are suggested, and blankets are welcome. Fancy clothes and dress shoes are not recommended.

How long should we plan to stay?

Plan on 1½ to 2 hours, depending on how much time you’d like to spend visiting with our characters.

Are there restrooms?

Yes. Portable restrooms are available on site. We do not have a diaper-changing area.

How can we pay at the snack bar?

Our holiday snack bar accepts both cash and cards.

Can we buy a Christmas tree during Night of Lights?

Tree sales are not available during Night of Lights. If you’d like to purchase a tree, please plan to come by 4:30 PM.

Can we take photos with Santa?

Yes! Santa visits are included with your ticket, and you’re welcome to take photos with your own camera. On busy nights, we may ask families to keep photos brief so everyone gets a turn.

Can we bring a stroller?

Yes. Strollers are welcome for young children and can be brought to the hayride boarding area, where they’ll stay during the ride. Extra-large wagons will not fit down our hayride queue line but are welcome at the farm and in our midway.

Can guests in wheelchairs ride?

Fairview Tree Farm is not wheelchair accessible, and we do not have paved walkways. Guests who can climb the 4 stairs onto the hayride, either on their own or with light assistance, are welcome to ride. Wheelchairs stay at the boarding area during the ride.

Can we bring our dog?

Only service animals are permitted at Night of Lights. Please leave pets at home.

What are the hayride safety rules?

For everyone’s safety, please remain seated, keep your hands and legs inside the hayride, and make sure children ride with an adult.